Help Centre
How can we help?
Answers to the questions we get most. Can't find what you need? Email support@traitstestcentre.com.
How the tests work
How long does a test take?
The IQ test is about 12 minutes and the personality test about 5. Both are scored the moment you finish.
Can I go back and change an answer?
Yes — use the back arrow at the top of the test to step back to a previous question and change your response.
Your results
Are the results a diagnosis?
No. Our tests are descriptive and educational — they map cognitive and personality patterns for self-knowledge. They are not clinical instruments. For a formal assessment, a qualified clinician is the right next step.
What can I do with my results?
They give you an organised, specific picture of your trait pattern — useful for self-understanding, and a strong starting point to bring to a GP, psychologist, or paediatrician if you decide to seek a formal assessment.
Billing & refunds
How much does it cost?
Taking a test is open to everyone. Unlocking your full results is a one-time payment per test, shown in your local currency on the results page. There is no subscription required to see your results.
What's your refund policy?
Individual test-result unlocks come with a 30-day money-back guarantee. The TraitMind membership can be cancelled any time from your dashboard, and your access continues until the end of the current billing period.
Do I need an account to take a test?
No account is needed to take a test. You only provide an email at the point of unlocking your results, so we can send them to you.
Privacy
What happens to my answers?
Your answers are stored securely, never sold, and used only to build your results. Anything you type in a free-text moment is used to interpret your traits and nothing else.
Traits Test Centre provides assessments and exercises for self-knowledge and entertainment purposes. Our tests are not clinical or diagnostic. Scores are estimates based on pattern analysis, not formal psychological assessment. For clinical evaluation, please consult a licensed professional. Training on our games may improve your performance on those specific games and similar tasks. We make no claims about real-world performance benefits, cognitive decline, or health outcomes.
